Posts Categorized: Case Studies
Strategy Implementation At An Electric Utility An electric utility organization becomes more profitable than ever, and makes three critical acquisitions in a year-after years of indecision-as a result of an executive team aligned around a new strategy and the implementation of that strategy. The CEO of an electric utility had a new strategy to roll…
Engaging a large workforce in streamlining workload after a reduction, and learning to focus on the customer. A large retailer planning a comeback had reduced their headquarters staff by twenty percent, but soon found that the workload on the remaining employees was creating extreme difficulties and bottlenecks. We organized a thrust to engage all of…